Terms & Conditions

Shipping Info

As all pieces are hand made to order please allow 14 to 28 days for delivery. I will keep in touch with you throughout the order process to update you on the progress of your piece of jewellery.


If you do need your item sooner please get in touch and I will aim to accommodate as best I can.


All UK orders come with free shipping by Royal Mail first class signed for.

Sizing

You will find size options at the point of order but if you require a size outside these options then do get in touch.


Please ensure you select the correct size as all pieces are hand made to order and errors with sizing can be difficult to resolve afterwards.


If you do require a size alteration to the piece, get in touch and we can discuss what is possible. Depending on the alteration required there may be a fee for this.

Returns

Your piece of jewellery will be made to order so returns are only available if the piece is faulty.


Pierced earrings can only be returned if faulty due to hygiene reasons.


I want you to love your new piece of jewellery so if you are not happy please get in touch right away and we can discuss how to resolve. Please ask as many questions as you need to be sure of your purchase.